Terms of Service

Last updated: March 30, 2026

Welcome to Flowix ("Company," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Flowix governing your access to and use of the Flowix platform, website, APIs, and all related services (collectively, the "Service"). By creating an account, accessing, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease all use of the Service.

1. Eligibility and Account Registration

1.1 Age Requirement

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use this Service. By using the Service, you represent and warrant that you meet this age requirement.

1.2 Account Creation

To access certain features of the Service, you must create an account using a valid email address and a secure password. You are solely responsible for maintaining the confidentiality of your account credentials (including passwords and API keys) and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

1.3 Accurate Information

You agree to provide accurate, current, and complete information during the registration process and to update such information as needed to keep it accurate, current, and complete. We reserve the right to suspend or terminate your account if we have reasonable grounds to suspect that the information you have provided is inaccurate, incomplete, or misleading.

1.4 One Account Per User

Each individual may maintain only one account. Creating multiple accounts to circumvent usage limits, bans, or subscription restrictions is strictly prohibited and constitutes a material breach of these Terms.

2. Description of the Service

Flowix provides a web-based lead generation platform that enables users to extract publicly available business and contact information from sources including, but not limited to, Google Maps and other publicly accessible websites. The Service automates the collection and organization of data such as business names, phone numbers, email addresses, physical addresses, ratings, and other publicly displayed information.

The Service is provided on an "as-is" and "as-available" basis. We do not guarantee the accuracy, completeness, reliability, or timeliness of any data extracted through the Service. Data availability is subject to the structure and accessibility of third-party sources, which may change without notice.

3. Subscription Plans, Billing, and Payment

3.1 Free Tier

We offer a limited free tier that allows one (1) scrape operation per user account. The free tier is provided for evaluation purposes only. Attempting to bypass, circumvent, or abuse the free tier limitations — including but not limited to creating multiple accounts, using proxies to mask identity, or manipulating browser storage — is strictly prohibited.

3.2 Paid Subscriptions

Paid subscription plans ("Starter," "Pro," and "Premium") are billed on a monthly recurring basis. By subscribing to a paid plan, you authorize us to charge your designated payment method on a recurring basis until you cancel your subscription. All fees are quoted in United States Dollars (USD) unless otherwise indicated.

3.3 Custom Credit Purchases

In addition to subscription plans, you may purchase on-demand scrape credits at the rate posted on the pricing page at the time of purchase. Custom credit purchases are one-time transactions and are non-recurring unless you initiate a new purchase.

3.4 Payment Processing

All payments are processed securely through Stripe, Inc., our third-party payment processor. By providing your payment information, you agree to Stripe's terms of service and privacy policy. We do not store your full credit card number or CVV on our servers. You are responsible for ensuring that your payment information is current and valid.

3.5 Refund Policy

All sales are final. Due to the nature of the Service — wherein data is delivered immediately upon execution of a scrape — we generally do not offer refunds. However, if you experience a verifiable technical failure that prevents the Service from delivering results, you may contact us within seven (7) days of the charge to request a review. Refund decisions are made at our sole discretion. Subscription fees for partially used billing periods are not refundable upon cancellation.

3.6 Price Changes

We reserve the right to modify our pricing at any time. Any price changes to subscription plans will take effect at the start of the next billing cycle following notice to you. Your continued use of a paid plan after a price change constitutes your acceptance of the new pricing.

3.7 Failed Payments and Suspension

If a recurring payment fails, we may reattempt the charge. If payment cannot be successfully processed after multiple attempts, we reserve the right to suspend or downgrade your account to the free tier until the outstanding balance is resolved.

4. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations. You agree NOT to:

5. Data Ownership and Responsibility

5.1 Your Data

You retain ownership of the data you collect through the Service ("Your Data"). By using the Service, you grant us a limited, non-exclusive license to process, store, and transmit Your Data solely for the purpose of providing the Service to you.

5.2 User Responsibility for Data Use

You are solely and entirely responsible for how you use, store, process, and share any data collected through the Service. You acknowledge that publicly available data may still be subject to privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the CAN-SPAM Act, and the Telephone Consumer Protection Act (TCPA). It is your responsibility to ensure that your use of collected data complies with all applicable laws in all jurisdictions where you operate. Flowix does not provide legal advice and makes no representations regarding the legality of your particular use of scraped data.

5.3 Data Accuracy

The Service extracts data from third-party sources over which we have no control. We make no warranties or representations regarding the accuracy, completeness, or currentness of any data obtained through the Service. Data may be outdated, incorrect, or incomplete. You agree to independently verify any data before relying upon it for business decisions, marketing campaigns, or any other purpose.

5.4 Data Retention and Deletion

We store Your Data on our servers for as long as your account is active. Upon account termination, we will delete Your Data within thirty (30) days, unless retention is required by law or for legitimate business purposes such as dispute resolution or compliance with legal obligations.

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including but not limited to its software, algorithms, user interface, design, text, graphics, logos, icons, images, and documentation, is the exclusive property of Flowix and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited right to use the Service as expressly permitted herein.

6.2 Trademarks

"Flowix," the Flowix logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Flowix. You may not use such marks without our prior written permission.

6.3 Feedback

If you provide us with any suggestions, ideas, enhancement requests, feedback, or recommendations regarding the Service ("Feedback"), you hereby assign to us all right, title, and interest in and to such Feedback, and we shall be free to use, disclose, reproduce, license, and otherwise distribute and exploit Feedback without obligation or restriction of any kind.

7. Third-Party Services and Websites

The Service may interact with, link to, or extract data from third-party websites and services, including but not limited to Google Maps. We are not responsible for the content, policies, or practices of any third-party website or service. Your use of third-party services is governed by their respective terms of service and privacy policies. We are not liable for any damages or losses arising from your interactions with third-party websites or services.

You acknowledge and agree that the availability of data from third-party sources may change at any time without notice. We do not guarantee uninterrupted access to any third-party data source, and you agree that temporary or permanent loss of access to any data source does not constitute a breach of these Terms or entitle you to any refund, credit, or compensation.

8. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY DATA, INFORMATION, OR RESULTS OBTAINED THROUGH THE SERVICE.

WE MAKE NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN FULL. IN SUCH CASES, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLOWIX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, ASSIGNS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

THE LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND FLOWIX. THE SERVICE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

10. Indemnification

You agree to indemnify, defend, and hold harmless Flowix, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

11. Termination

11.1 Termination by You

You may cancel your subscription and close your account at any time through your account settings or by contacting us. Cancellation will take effect at the end of the current billing period. You will not receive a refund for the remainder of the billing period in which you cancel.

11.2 Termination by Us

We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include but are not limited to: breach of these Terms, illegal activity, abusive behavior, fraud, non-payment, or at our sole discretion if we determine that your use of the Service poses a risk to us, other users, or third parties.

11.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete Your Data within thirty (30) days of termination. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution.

12. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Compliance with Laws

You are solely responsible for ensuring that your use of the Service and any data collected through the Service complies with all applicable laws, rules, and regulations in the jurisdictions where you operate. This includes but is not limited to:

Flowix is a tool. How you use the data you collect is entirely your responsibility. We do not monitor, endorse, or assume liability for your compliance with any applicable law.

14. Service Availability and Modifications

14.1 Service Availability

We strive to ensure high availability of the Service but do not guarantee uninterrupted access. The Service may be subject to scheduled or unscheduled downtime for maintenance, updates, or other reasons. We are not liable for any loss or damage resulting from Service unavailability.

14.2 Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service. This includes changes to features, scrape limits, supported data sources, and pricing structures.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

15.2 Informal Dispute Resolution

Before initiating any formal legal proceeding, you agree to first contact us and attempt to resolve the dispute informally by sending a written notice describing the nature and basis of the claim and the specific relief sought. If the dispute is not resolved within thirty (30) days of receiving the notice, either party may proceed with formal dispute resolution.

15.3 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. Judgment upon the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

15.4 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND FLOWIX EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, pandemics, wars, terrorism, riots, government actions, power outages, internet disruptions, cyberattacks, or failures of third-party service providers.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Flowix with respect to the Service and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

19. Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may freely assign or transfer these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties, their successors, and permitted assigns.

20. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Flowix.

21. Changes to These Terms

We reserve the right to update or modify these Terms at any time at our sole discretion. If we make material changes, we will notify you by posting the updated Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically for updates.

22. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Service, please contact us at:

Flowix
Email: FlowixAssistance@outlook.com

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